|
What is MessageRetriever?
You've heard of message in a bottle? How about all your e-mail at the touch of
a button? MessageRetriever lets you access all your POP3 mail accounts from one
site. Get your work e-mail at home, your personal e-mail at work. Store
messages and send attachments from your own system. Just enter your e-mail
address and password and we'll deliver your e-mail to the screen. We'll save
your login so that you'll only have to type it once. This is fast, easy access
to all your e-mail - because you've got better things to do online than wait!
Is MessageRetriever Web e-mail, like Hotmail?
No! Traditional Web e-mail services provide you a new e-mail address, use their
own e-mail servers and make you follow their rules. MessageRetriever allows you
to access your existing e-mail accounts with your own address, on your own
server.
How do I use MessageRetriever?
Just enter you e-mail address and password at the login screen.
How do I register my e-mail address?
You don't! Just enter your e-mail login and password and MessageRetriever's
sophisticated software will take care of the rest.
Why do I have to wait for the mail to load?
Although MessageRetriever is fast, it can sometimes take a while to retrieve
mail from your server. This may be because of traffic between our servers and
your server. If you're patient, it shouldn't take longer than a few seconds to
retrieve your e-mail. If you continuously receive an error message, let us know
via Report an Error.
Can I read my mail more than once?
Yes, unless you use the delete feature to delete your e-mail, your messages
remain on your server and can be accessed at any time. Whenever you're online
you'll be able to access all your e-mail accounts and all your messages until
you choose to delete them.
However once you have downloaded your e-mails to your own computer using for e.g
Outlook / Outlook Express only new messages will be able to be accessed by
MessageRetriever.
Does MessageRetriever store my e-mail?
MessageRetriever acts as gateway which allows you to read your e-mail, but not
to store or copy it. MessageRetriever converts information from your mail
server into a web viewable format. With this system, e-mail can't be stored,
held, or logged in any way. If you'd like a record of your sent items, use the
CC (carbon copy to myself) function when you're sending e-mail.
Why does my session keep expiring?
Web e-mail poses the question of security and privacy, especially if you're
using a public terminal. We've tried to keep MessageRetriever as secure as
possible by adding an expiration time to your session. We'll prompt you to
re-enter your password once that time is reached.
Why do my e-mail address and password get entered in to the form automatically?
Some browsers, like Internet Explorer 5, feature an "AutoComplete" function
that remembers what you type in to forms. If you're concerned about security,
you can disable this function via your "Tools" Menu, under "Internet Options".
What is POP3?
Most e-mail servers on the Internet use POP3 - Post Office Protocol, version 3.
POP3 is a protocol that standardizes the way computers on the Internet
send and receive e-mail messages. MessageRetriever is designed to work with
POP3, and may not work with other e-mail systems, such as those used by AOL,
MSN, ATT WorldNet.
I'm still having problems?
If you continue to experience problems with MessageRetriever and we haven't
been able to help in our Frequently Asked Questions, let us know via our
Report An Error
You may have noticed that our privacy statement is quite brief, especially
compared to other internet companies. However, this brevity is for a very good
reason. We do not keep a permanent record, store or in any way deal with any of
Your personal information, including, Your email address, password, received or
sent emails &/or attachments, the email addresses of senders / recipients
of emails addressed to you &/or sent by you, and other information that
might be contained in or relating to your emails.
We cannot stress strongly enough that the information that You provide us to
access the service and subsequently passes through the MessageRetriever server
is an important part of our business, and as such, we are not in the business
of selling it to others. We do not rent or sell Your Personally Identifiable
Information (PII) to any third-party.
How MessageRetriever Works
To understand how we handle Your PII You should understand how MessageRetriever
works. In the simplest of terms, MessageRetriever undertakes the following
steps so as to enable You to use the service:
-
Captures Your email address and password,
-
Ascertains and identifies the POP3 server in which Your mail is located (eg
Your ISP or work email server),
-
Sends Your email address and password to the POP3 mail server,
-
The POP3 mail server authenticates that You are who You say You are,
-
The POP3 mail server then sends electronic copies (not the originals) of Your
emails, along with attachments, to the MessageRetriever server to enable You to
view them on the browser / computer from which You are accessing
MessageRetriever, eg an internet café, a friends house, a hotel room, etc,
-
From here You are able to read, reply to, forward and delete Your email. You
are also able to send new emails to Your contacts. All these operations are
undertaken from Your POP3 mail server via Your instructions sent through our
server,
-
Once You have finished using MessageRetriever then all of the above steps are
DELETED from our server within 30 minutes. As You will appreciate, we are not
interested in clogging up our server with Your PII nor are we interested in
reading Your emails!
How we protect Your information for the short time we store it
For the short amount of time that Your PII is contained on our server,
LTDnetwork is dedicated to the security of Your PII, and we take commercially
reasonable precaution to maintain that protection. Our key objective in this
regard is to prevent unauthorized access or disclosure, maintain data accuracy,
and facilitate the appropriate use of information.
The MessageRetriever server is protected by a commercial firewall.
Save Function
You will note that MessageRetriever contains a "save" function that enables You
to save your email address & password. This information is not saved on the
MessageRetriever server. Rather, it is saved on the actual computer that You
are using when You press the Save button. It is stored on this computer in a
"Cookie" which is usually located in the "Cookies" folder within the computers
hard drive. The Cookie is also encrypted so that it can only be accessed by
MessageRetriever on that particular computer.
We strongly recommend that the "Save" function only be utilized on
a computer that You solely use. Using this function on a non-private computer
could enable other people who use that computer to read Your email or send
email under Your name.
Statistics
Although we do not record, collect or store any PII, we do collect and collate
anonymous generic statistical data regarding the use of MessageRetriever, which
is common internet industry practice, such as number of users, quantity of
bandwidth consumed, general geographic location of users, the amount of time
spent using the service, the number of people using the service, the number of
emails received and sent. We do not collect personally specific statistics.
This information is collected for three main purposes:
-
To continually monitor, improve and upgrade the service,
-
Support of our business model, including, but not limited to, the provision of
statistics to current and potential business partners, advertisers, investors,
service providers / suppliers, etc &
-
Manage our resource requirements.
Further, our service providers, such as ISP and web site hosts will monitor
traffic to our site along with bandwidth consumption for the purpose of billing
MessageRetriever.
As mentioned above, this statistical data is entirely anonymous and generic in
nature.
Advertising
As part of our business model, we insert banner advertisements on our pages. You
should be aware of the following:
-
Some of these ads are provided by outside companies.
-
These ads may contain cookies. Cookies attached to banner ads are managed by
our advertisers and we do not have access to this information. To the best of
our knowledge, these cookies in and of themselves do not contain any personally
identifiable information about You.
-
For reporting purposes, our advertisers, their agents and we produce aggregate
statistical reports. For example, how many people saw or clicked on an ad and
additionally, how many people saw or clicked on ads in different portions of
our service. Again, to the best of our knowledge neither advertisers nor their
agents are able discern actual individual users of the site. We definitely do
not record PII and all our statistics are generic and anonymous.
Children's Privacy
MessageRetriever is designed for adults to check their email. LTDnetwork doesn't
knowingly solicit or collect information from children who are 12 or younger
("Children"). On our home page, we post a prominent warning that tells children
12 and younger to seek assistance from a parent or guardian before using
MessageRetriever.
To the extent that Children might attempt to use this service then we must make
every endeavor to comply with the Childrens Online Privacy Protection Act 1998
(USA).
In this regard, LTDnetwork will NOT:
-
collect online contact information from a Child without prior verifiable
parental consent, which includes an opportunity for the parent to prevent use
of the information and participation in the activity. When we do not obtain
prior verifiable parental consent, online contact information will be used only
to directly respond to the child's request and will not be used to contact the
child for other purposes.
-
collect personally identifiable offline contact information from Children
without prior verifiable parental consent,
-
distribute to third parties any personally identifiable information collected
from Children without prior verifiable parental consent,
-
give the ability to Children to send email without prior verifiable parental
consent.
-
entice Children by the prospect of a special game, prize or other activity, to
divulge more information than is needed to participate in such activity.
We will also place prominent notice wherever personally identifiable
information is collected requesting the Child to ask a parent for permission to
proceed.
As outlined above, we are primarily concerned with the very short term
capturing of email related information which is then sent to and from Your POP3
server. This information is collected and stored on our server for a short
amount of time. Once you log out (either manually or automatically on account
of inactivity) the information is deleted from our server.
Further information about COPPA and privacy be found at
The US Federal Trade Commission site.
Give us your Feedback
By using our web site, You consent to the collection and use of information as
set forth in this privacy policy. You also acknowledge our right to change this
policy, without prior notification, and our commitment to post any such changes
on this page so that You are fully informed of the types of information we
collect, how we use it, and under what circumstances, if any, it is disclosed.
Ultimately, our goal is to protect Your privacy. If You have any questions
regarding this policy or the safety of kids at LTDnetwork, please
contact us .
|